Subject: Account Appeal - Temporary Restriction Review Request
Dear Anthropic Support Team,
I am writing to respectfully request a review of the temporary restriction on my Claude account. I believe this restriction may have been applied due to a misunderstanding, possibly related to my occasional travel, and I am eager to resolve the issue so I can continue using the service responsibly.
Account Details:
Email: [email protected]
As a U.S. citizen of Chinese descent working as a software engineer in the United States, I primarily use Claude for legitimate professional purposes. My daily usage focuses on Claude Code to assist with writing and debugging code for my programming projects, such as developing applications and optimizing algorithms. This has been invaluable for my productivity and efficiency in my role. I have always followed Anthropic's usage policies carefully, maintaining consistent patterns from my home location in the U.S., and ensuring all interactions are ethical and compliant.
I occasionally travel to Hong Kong, China, for personal or family reasons, which may have caused variations in my IP address or location data. If this led to the restriction—perhaps as a precautionary measure against potential risks—I completely understand the need for such safeguards and sincerely apologize for any unintended concern this may have raised. I am fully committed to preventing any future issues, such as by using a VPN only when necessary and in compliance with your guidelines, or providing advance notice if possible. I assure you that my use of Claude has always been for productive, non-sensitive purposes, and I have never engaged in any activities that violate your terms.
Claude is an essential tool in my work as a programmer—it helps me brainstorm solutions, generate code snippets, and stay innovative in a fast-paced tech environment. Losing access, even temporarily, impacts my ability to meet deadlines and contribute effectively to my projects. I greatly value the service and would appreciate any specific guidance on how to maintain full compliance moving forward.
Could you please review my case and provide an update on the status? Thank you for your time, understanding, and support in this matter.